Terms of service

This website is operated by Meinara, ABN 24 336 005 855.

Throughout the site, the terms “we”, “us” and “our” refer to Meinara. By visiting our website and/or purchasing from us, you agree to the following Terms of Service.

Please read these terms carefully before using our website.

Online store terms

By placing an order with Meinara, you confirm that you are legally able to enter into a purchase agreement and that all information you provide is accurate and complete.

You agree not to use our products or website for any unlawful purpose.

Products

Meinara offers jewellery and selected accessories.

We make every effort to display product colours, details, and finishes as accurately as possible. However, colours may vary slightly due to screen settings, photography, lighting, and natural product variation.

Product descriptions, prices, and availability may change without notice.

We reserve the right to limit quantities, discontinue products, or refuse orders where necessary.

Pricing and payments

All prices are listed in Australian Dollars unless otherwise stated.

We reserve the right to update prices at any time. Prices shown at checkout at the time of purchase are final.

Payment must be completed at checkout before your order is processed.

Orders

After placing an order, you will receive an order confirmation email. This does not guarantee acceptance of your order.

We reserve the right to cancel or refuse an order if:

  • The item is unavailable
  • There is an error in product or pricing information
  • Payment cannot be processed
  • Fraudulent or suspicious activity is detected
  • Shipping information is incomplete or incorrect

If your order is cancelled after payment has been made, we will issue a refund to your original payment method.

Shipping

Shipping times and costs are outlined in our Shipping Policy.

Delivery timeframes are estimates only and may be affected by carrier delays, customs processing, public holidays, weather events, or circumstances outside our control.

Returns and refunds

Returns and refunds are handled in accordance with our Return & Refund Policy.

Nothing in these Terms of Service limits your rights under Australian Consumer Law.

Jewellery care and use

Our jewellery is designed with care, however the life of each piece depends on how it is worn, stored, and cared for.

Please avoid exposing jewellery to harsh chemicals, perfumes, lotions, chlorine, salt water, and abrasive surfaces.

Meinara is not responsible for damage caused by misuse, improper care, accidental damage, or normal wear and tear.

Intellectual property

All content on this website, including images, product descriptions, branding, logos, graphics, text, and design elements, belongs to Meinara unless otherwise stated.

You may not copy, reproduce, distribute, or use our content without written permission.

Third-party links

Our website may include links to third-party websites or services. We are not responsible for the content, privacy practices, or policies of third-party websites.

Limitation of liability

To the maximum extent permitted by law, Meinara is not liable for any indirect, incidental, or consequential loss arising from the use of our website or products.

This does not exclude any rights or guarantees that cannot be excluded under Australian Consumer Law.

Privacy

Your personal information is handled in accordance with our Privacy Policy.

Governing law

These Terms of Service are governed by the laws of Victoria, Australia.

Contact information

For questions about these Terms of Service, please contact us at:

hello@meinara.com.au
Meinara
ABN: 24 336 005 855