Shipping policy

Meinara ships from Melbourne, Australia.

We currently offer shipping within Australia, New Zealand, and selected international destinations.

Order processing

Orders are usually processed within 1–3 business days. During busy periods, sales, product launches, or public holidays, processing may take slightly longer.

Once your order has been dispatched, you will receive a shipping confirmation email with tracking details where available.

Australia shipping

Standard Shipping

$10 AUD
Estimated delivery: 3–5 business days
Free for orders $100 AUD and over

Express Shipping

$15 AUD
Estimated delivery: 1–2 business days

Delivery times are estimates only and may vary depending on Australia Post delivery schedules, public holidays, or delays outside our control.

New Zealand shipping

Standard Shipping

$17 AUD
Estimated delivery: 3–5 business days
Free for orders $200 AUD and over

International shipping

International shipping is available to all countries.

International rates are calculated at checkout through Australia Post MyPost Business and may vary depending on your location and selected service.

Available international services may include:

  • International Post Standard
  • International Post Express

Estimated delivery times will be shown at checkout where available.

Customs, duties and taxes

International orders may be subject to customs duties, taxes, import fees, or local charges once the parcel reaches the destination country.

These charges are the responsibility of the customer and are not included in our product or shipping prices unless clearly stated at checkout.

Meinara is not responsible for delays caused by customs processing.

Incorrect address

Please ensure your shipping address is correct before placing your order.

If an incorrect address is entered, please contact us immediately at hello@meinara.com.au. Once an order has been dispatched, we may not be able to change the address.

If a parcel is returned to us due to an incorrect or incomplete address, the customer may be responsible for any re-shipping fees.

Lost or delayed parcels

Once an order has been shipped, delivery times are managed by the shipping carrier. If your parcel is delayed, please contact us and we will do our best to assist with tracking.

Meinara is not responsible for shipping delays outside our control, but we will always try to support you where possible.